Promoting Care that Puts People First
We listen to patients and families, involve them in designing care, and make sure their voices guide every step of the care journey.
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OUR WORK
How iACT transforms healthcare
Build a safer, smarter, and more compassionate healthcare system. Centered on people, powered by science and data, and driven by purpose.
Our healthcare transformation focus areas
Building Leadership Capacity for Healthcare Transformation
We equip healthcare leaders and teams with the skills and mindsets to build safer systems and lead continuous improvement.
Learn moreStrengthening Global Partnership to Accelerate Change
We connect global expertise with local insight to advance quality, patient safety, and resilient health systems for Filipinos.
Learn moreCommunity Empowerment, Service and Philanthropy
We partner with barangays, local governments, and communities to improve prevention, chronic care, eye care, and child health.
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PERSON-CENTERED CARE
Promoting Care that Puts People First
We make person-centered care a part of how healthcare is designed and delivered. We listen to patients and families, involve them in designing care processes, and work with them to create tools that help us understand their experiences. From the first interaction to every step of the care journey, we make sure their voices are heard. Because better healthcare starts by understanding what matters most to the people we serve.
OUR INITIATIVES
Development of a culturally adaptive Patient Experience Survey Tool for Filipinos
We have developed a culturally adaptive patient experience survey tools to capture what matters most to our Filipino patients and families. The data will help us and other healthcare organizations track patient experiences and identify opportunities for improvement towards a more person-centered health system.
Engaging with the global person-centered care community
We actively engage and collaborate with the global community, sharing ideas and learning best practices to put person-centered care as a defining principle in our transformation work.
DIGITAL INNOVATION
Building Leadership Capacity for Healthcare Transformation
Transforming healthcare requires strengthening our leadership and teams at every level. We design leadership programs and workshops to empower our people with advanced skills and mindsets to lead continuous learning and improvement and to nurture the mindset for high-reliability and person-centered culture
Initiatives
Digitalization Summit: October, 2024
We bring healthcare professionals and information systems technology experts together to learn and explore how technology and better use of data can support healthcare transformation. Our digitalization summit created a space to share ideas and co-design practical ways to harness the power of electronic health record to make care safer, more effective and more connected for all.
Clinical Leadership Team at the
Digitalization Summit
Great Valley Medical Center Leadership Summit: January, 2025
We connect global expertise with local innovation to accelerate healthcare transformation in the Philippines. By fostering partnerships with global leaders in systems redesign, quality improvement and patient safety, we aim to close the gap to build a better, safer and more resilient health system for Filipinos.
i-ACT SOAR 2030: June, 2026
The iACT Leadership Summit brought together leaders united by a shared purpose: to transform healthcare and improve lives.
Through collaboration, strategic planning, high reliability, person-centered care, clinical excellence, digital innovation, and global collaboration, we are laying the foundation for the next chapter of iACT.
Together, we will SOAR 2030, transforming healthcare, changing lives.
GLOBAL COLLABORATION
Strengthening Global Partnership to Accelerate Change
From its inception, iACT has been established on the principles of global-local expertise and collaboration. By fostering partnerships with global leaders in systems redesign, quality improvement, and patient safety, we aim to close the gap to build a better, safer, and more resilient health systems for Filipinos. These complementary endeavors demonstrate our dedication to creating an organization that is globally connected, locally grounded, and unwaveringly focused on enhancing healthcare for the communities we serve.
COMMUNITY IMPACT
Community Empowerment, Service and Philanthropy
iACT is championing the development of culturally relevant patient-facing tools that support shared decision making, chronic disease prevention, and wellness in the community. One example is our 5-2-0-1 Healthy Life Choices, adapted in a distinctly Filipino context “PINOY” , to make healthy living concepts more relatable, practical and actionable for Filipino families and communities.
Through these tools, we aim to bring person-centered care beyond clinical encounters - helping people become active partners in their own health and well being.
By Jacob Vincent D. Yap
BE PART OF THE TRANSFORMATION