WELCOME TO iACT

A new standard for healthcare transformation.

iACT is the first institute in the Philippines to focus exclusively, comprehensively, and directly on healthcare systems transformation.

We partner with patients, healthcare providers, and the community to design and scale solutions that improve patient safety, ensure quality outcomes, and promote person-centeredness.

Grounded in evidence and powered by data and systems thinking, we translate innovation into real-world results—focusing on what matters most to patients and providers.

Learn about our work →

ABOUT US

Transforming healthcare that changes lives.

Our purpose is grounded in safer care, better outcomes, meaningful partnerships, and a healthcare workforce empowered to lead change.

Our Vision

To be a leader in transforming healthcare that changes lives.

Our Mission

To improve healthcare delivery by fostering a culture of high reliability that drives safer, more effective, efficient, and person-centered care.

Achieving better outcomes and experiences for patients and providers.

OUR OBJECTIVES

Turning purpose into measurable action.

Strive for Zero Harm for Our Patients

We are committed to eliminating preventable harm, including hospital-acquired infections and serious safety events, so every patient receives the safest care possible, every time.

Achieve the Best Health Outcomes

We give every patient the best chance at survival and recovery by standardizing high-quality care, minimizing complications, and providing support throughout their treatment journey.

Partner with Patients & Families

We actively engage patients and their families to ensure care is compassionate, respectful, and centered on what matters most to them.

Support Healthcare Providers

We invest in the training, development, and well-being of healthcare professionals, recognizing that excellent care begins with a supported and empowered workforce.

Drive Innovation in Health Technology

We lead the development and adoption of technologies that make care delivery smarter, faster, more effective, and more equitable.

Advocate for Healthcare Reform

We champion policies that strengthen healthcare systems, expand access, and improve outcomes for individuals and communities alike.

WHAT WE DO

Our Work

We bring people, evidence, technology, and global expertise together to create meaningful and lasting healthcare transformation.

PERSON-CENTERED CARE

Promoting Care that Puts People First

We embed person-centered care as a design principle in everything we do. By engaging patients and families as partners in designing care and shaping the patient experience, we work to create a healthcare system that truly puts people first.

iACT representative presenting person-centered care work — Dr. Angel Dy leading the strategy session on building PCC from ground up.

iACT clinical leaders gathered at the Digitalization Summit — Dr Timothy Dy, leading the iACT-GVMC leadership summit on HC Transformation

LEADERSHIP

Building Capacity for Transformational Leadership

We deploy leadership programs to empower our leaders and teams, with advanced skills and mindsets for continuous learning and improvement, high-reliability leadership and person-centered care.

GLOBAL COLLABORATION

Strengthening Global Partnerships to Accelerate Change

From its inception, iACT has been established on the principles of global-local expertise and collaboration. By fostering partnerships with global leaders in systems redesign, quality improvement, and patient safety, we aim to close the gap to build a better, safer, and more resilient health systems for Filipinos. These complementary endeavors demonstrate our dedication to creating an organization that is globally connected, locally grounded, and unwaveringly focused on enhancing healthcare for the communities we serve.

iACT representatives with an international healthcare leader — Dr Lyn Quintos, at the Global Conference for Person Centered Care in Sweden

iACT and GVMC healthcare leaders gathered together — Dr. E. Enriquez meeting with QC Mayor and Barangay health leaders

COMMUNITY IMPACT

Community Empowerment, Service and Philanthropy

Our leadership team, has started the groundwork to partner with the barangays, LGUs and community to advance chronic disease management and prevention for hypertension and heart diseases, cancer prevention, eye care and child health. iACTs community engagement plans are grounded on the principles of Person Centered Care

Our Approach

Our methodology involves systematic implementation of innovative change ideas adapted to local settings. GVMC will lead by example, as a pioneering site to test solutions to healthcare’s most pressing problems. Successful innovations with data-driven results and lessons learned from implementing change will be shared with other hospitals through a collaborative All Teach, All Learn, All Lead approach. This will ensure the rapid dissemination of best practices in quality and patient safety across the country, leading to better health outcomes for all and reducing health disparities.

A connected digital network spanning the Philippines

Clinical Effectiveness, Quality & Safety

Achieve best health outcomes
Journey to Zero Preventable Harm
Make decisions powered by data
Nurture a culture of high reliability and continuous learning

Person-Centered Culture

Team-based model with patients at the center
Co-create solutions with patients and families as partners
Empower the workforce through advanced training and well-being programs
Build a healing, family-centered environment

Community Impact, Service & Advocacy

Strengthen community partnerships
Promote preventive health and wellness
Equitable care for all
Advocate and amplify patient voices in health policy reforms

Digitalization & Innovation

Meaningful use of information technology
Design dashboards to analyze performance through data
Build research infrastructure and capacity
Champion sustainable health practices

Principled Governance

Transparent and accountable leadership structure
Strengthen strategic oversight of programs and impact
Foster stakeholder trust and engagement across all sectors
Ensure fiscal stewardship in service of the institute’s mission

THE PEOPLE BEHIND iACT

Our Team

Two healthcare leaders bringing global expertise and local commitment together to transform how care is delivered in the Philippines.

“Philippine healthcare deserves a culture that sees, hears, and values every person. I am committed to ensuring this transformation becomes a reality, not a tagline, but a movement that changes lives.”

Founding Co-Chair, iACT

Timothy Dy, MD

Dr. Timothy C. Dy is an internist, adult clinical and interventional cardiologist practicing in Metro Manila, Philippines for 24 years. He graduated from the Faculty of Medicine and Surgery of the University of Santo Tomas, then pursued further training in the United States where he completed his Internal Medicine Residency, Clinical Cardiology Fellowship, Interventional Cardiology Fellowship, and Peripheral Vascular Interventional Fellowship.

Upon returning to the Philippines, Dr. Dy quickly put into practice the new technologies he learned while training, becoming an early adopter and leader in endovascular and structural heart interventions. He helped establish advanced procedures including Endovascular Aneurysm Repair (EVAR) and Thoracic Endovascular Aortic Repair (TEVAR), and was part of the team that introduced Transcatheter Aortic Valve Implantation (TAVI) at Chinese General Hospital and Medical Center in 2012. He subsequently helped advance other complex structural heart and endovascular procedures, including Transcatheter Edge-to-Edge Repair (TEER) with MitraClip and Left Atrial Appendage Occlusion (LAAO). Many physicians and teams performing these procedures in the Philippines have benefited from his teaching, mentorship, and proctoring.

As part of the administrative team at Chinese General Hospital & Medical Center, Dr. Dy pursued a Master’s in Business Administration in Health with the Ateneo Graduate School of Business. He has since guided the Heart Institute through the COVID-19 pandemic years and into profitability in 2024.

Now serving as Chief Medical Officer of Great Valley Medical Center, a 400-bed tertiary specialty hospital under construction, he will oversee its medical staff when it opens. He has promised that GVMC will emphasize person-centered care, creating a new experience for patients and healthcare professionals alike. In collaboration with the other members of iACT, he has already laid the foundation for Philippine healthcare transformation to become a reality.

“I am honored to help connect global expertise with the depth of local talent and dedication, to co-create solutions that support our frontline teams and advance meaningful, sustainable transformation to a safer, more reliable healthcare for all Filipinos.”

Founding Co-Chair, iACT

Lyn Quintos-Alagheband, MD

Dr. Lyn Quintos-Alagheband is a pediatric critical care physician, educator, healthcare leader, and expert in Quality Improvement (QI) and Patient Safety (PS) science in the United States. She has over 20 years of experience in clinical leadership, QIPS, and health systems management. She has played a pivotal role in improving patient outcomes, operational efficiency, and performance excellence at NYU Langone Health. Her expertise includes the design, innovation, and execution of high-value process improvement initiatives and leadership of cross-functional teams. A highlight of her work includes pioneering the Key-card Change Program, an innovative Lean Six Sigma model for patient and family engagement in safety. She led the establishment of the Performance Improvement Science Academy at NYU Langone–Long Island, where, under her leadership as Director, the academy built interprofessional leadership capability at the macro- and mesosystem level for the organization.

As an educator, she has received numerous recognitions as Faculty Teacher and Mentor of the Year. She was a member of the founding team for the NYU Grossman Long Island School of Medicine, where she served as Director of Health Systems Science and Integrated Population Health until full accreditation. She led the founding curriculum team to publication of the manuscript describing the process of operationalizing the first standalone, accelerated medical school program in the United States in over 100 years.

Lyn has received local and federal grants for implementation science research, healthcare delivery systems reform, and QI workforce development. She has authored multiple publications in peer-reviewed journals in QI, patient safety, and medical education, and has spoken internationally on building QI leadership capability, engaging patients and families in patient safety, and using robust process improvement methodology. As a pediatrician and mother of two young adults, she takes great pride in nurturing the next generation of health leaders and change agents. She is passionate about transforming healthcare delivery and culture and believes that positive leadership and innovative strategies co-designed by providers and patients can drive meaningful change and a culture of continuous learning, improvement, and high reliability in healthcare.