WELCOME TO iACT

A new standard for healthcare transformation.

iACT is the first institute in the Philippines to focus exclusively, comprehensively, and directly on healthcare systems transformation.

We partner with patients, healthcare providers, and the community to design and scale solutions that improve patient safety, ensure quality outcomes, and promote person-centeredness.

Grounded in evidence and powered by data and systems thinking, we translate innovation into real-world results—focusing on what matters most to patients and providers.

Learn about our work →

ABOUT US

Transforming healthcare that changes lives.

Our purpose is grounded in safer care, better outcomes, meaningful partnerships, and a healthcare workforce empowered to lead change.

Our Vision

To be a leader in transforming healthcare that changes lives.

Our Mission

To improve healthcare delivery by fostering a culture of high reliability that drives safer, more effective, efficient, and person-centered care.

Achieving better outcomes and experiences for patients and providers.

OUR OBJECTIVES

Turning purpose into measurable action.

Strive for Zero Harm for Our Patients

We are committed to eliminating preventable harm, including hospital-acquired infections and serious safety events, so every patient receives the safest care possible, every time.

Achieve the Best Health Outcomes

We give every patient the best chance at survival and recovery by standardizing high-quality care, minimizing complications, and providing support throughout their treatment journey.

Partner with Patients & Families

We actively engage patients and their families to ensure care is compassionate, respectful, and centered on what matters most to them.

Support Healthcare Providers

We invest in the training, development, and well-being of healthcare professionals, recognizing that excellent care begins with a supported and empowered workforce.

Drive Innovation in Health Technology

We lead the development and adoption of technologies that make care delivery smarter, faster, more effective, and more equitable.

Advocate for Healthcare Reform

We champion policies that strengthen healthcare systems, expand access, and improve outcomes for individuals and communities alike.

WHAT WE DO

Our Work

We bring people, evidence, technology, and global expertise together to create meaningful and lasting healthcare transformation.

PERSON-CENTERED CARE

Promoting Care that Puts People First

We embed person-centered care as a design principle in everything we do. By engaging patients and families as partners in designing care and shaping the patient experience, we work to create a healthcare system that truly puts people first.

iACT representative presenting person-centered care work — Dr. Angel Dy leading the strategy session on building PCC from ground up.

LEADERSHIP

Building Capacity for Transformational Leadership

We deploy leadership programs to empower our leaders and teams, with advanced skills and mindsets for continuous learning and improvement, high-reliability leadership and person-centered care.

GLOBAL COLLABORATION

Strengthening Global Partnerships to Accelerate Change

At iACT, we believe meaningful healthcare transformation happens when global expertise meets local insight. We build strategic partnerships with international leaders in healthcare systems redesign, quality improvement, patient safety and person-centered care to translate proven practices into meaningful, sustainable improvements for the Philippines. Our work reflects a clear commitment: to bring the world’s best ideas closer to home and turn collaboration into better health outcomes for the Filipino people.

iACT representatives with an international healthcare leader — Dr Lyn Quintos, at the Global Conference for Person Centered Care in Sweden

iACT and GVMC healthcare leaders gathered together — Dr. E. Enriquez meeting with QC Mayor and Barangay health leaders

COMMUNITY IMPACT

Community Empowerment, Service and Philanthropy

iACT is laying the groundwork for community-based partnerships with barangays, local government units (LGUs), and community stakeholders to advance accessible, preventive, and person-centered healthcare. Our emerging priorities include preventing and managing high blood pressure and heart diseases, preventing cancer, advancing eye care, and the health of mothers and children. We aim to empower communities, strengthen local capacity, and foster collaborative approaches that respond to the needs and priorities of the people we serve.

Our Approach

Our methodology involves systematic implementation of innovative change ideas adapted to local settings. GVMC will lead by example, as a pioneering site to test solutions to healthcare’s most pressing problems. Successful innovations with data-driven results and lessons learned from implementing change will be shared with other hospitals through a collaborative All Teach, All Learn, All Lead approach. This will ensure the rapid dissemination of best practices in quality and patient safety across the country, leading to better health outcomes for all and reducing health disparities.

A connected digital network spanning the Philippines

Clinical Effectiveness, Quality & Safety

Achieve best health outcomes
Journey to Zero Preventable Harm
Make decisions powered by data
Nurture a culture of high reliability and continuous learning

Person-Centered Culture

Team-based model with patients at the center
Co-create solutions with patients and families as partners
Empower the workforce through advanced training and well-being programs
Build a healing, family-centered environment

Community Impact, Service & Advocacy

Strengthen community partnerships
Promote preventive health and wellness
Equitable care for all
Advocate and amplify patient voices in health policy reforms

Digitalization & Innovation

Meaningful use of information technology
Design dashboards to analyze performance through data
Build research infrastructure and capacity
Champion sustainable health practices

Principled Governance

Transparent and accountable leadership structure
Strengthen strategic oversight of programs and impact
Foster stakeholder trust and engagement across all sectors
Ensure fiscal stewardship in service of the institute’s mission

THE PEOPLE BEHIND iACT

Our Team

Two healthcare leaders bringing global expertise and local commitment together to transform how care is delivered in the Philippines.

“Philippine healthcare deserves a culture that sees, hears, and values every person. I am committed to ensuring this transformation becomes a reality, not a tagline, but a movement that changes lives.”

Founding Co-Chair, iACT

Timothy Dy, MD

Dr. Timothy C. Dy is an internist, adult clinical and interventional cardiologist practicing in Metro Manila, Philippines for 24 years. He graduated from the Faculty of Medicine and Surgery of the University of Santo Tomas, then pursued further training in the United States where he completed his Internal Medicine Residency, Clinical Cardiology Fellowship, Interventional Cardiology Fellowship, and Peripheral Vascular Interventional Fellowship.

Upon returning to the Philippines, Dr. Dy quickly put into practice the new technologies he learned while training, becoming an early adopter and leader in endovascular and structural heart interventions. He helped establish advanced procedures including Endovascular Aneurysm Repair (EVAR) and Thoracic Endovascular Aortic Repair (TEVAR), and was part of the team that introduced Transcatheter Aortic Valve Implantation (TAVI) at Chinese General Hospital and Medical Center in 2012. He subsequently helped advance other complex structural heart and endovascular procedures, including Transcatheter Edge-to-Edge Repair (TEER) with MitraClip and Left Atrial Appendage Occlusion (LAAO). Many physicians and teams performing these procedures in the Philippines have benefited from his teaching, mentorship, and proctoring.

As part of the administrative team at Chinese General Hospital & Medical Center, Dr. Dy pursued a Master’s in Business Administration in Health with the Ateneo Graduate School of Business. He has since guided the Heart Institute through the COVID-19 pandemic years and into profitability in 2024.

Now serving as Chief Medical Officer of Great Valley Medical Center, a 400-bed tertiary specialty hospital under construction, he will oversee its medical staff when it opens. He has promised that GVMC will emphasize person-centered care, creating a new experience for patients and healthcare professionals alike. In collaboration with the other members of iACT, he has already laid the foundation for Philippine healthcare transformation to become a reality.

“I am honored to help connect global expertise with the depth of local talent and dedication, to co-create solutions that support our frontline teams and advance meaningful, sustainable transformation to a safer, more reliable healthcare for all Filipinos.”

Founding Co-Chair, iACT

Lyn Quintos-Alagheband, MD

Dr. Lyn Quintos-Alagheband is a Professor of Pediatrics, pediatric critical care physician, educator, and healthcare leader with over 20 years of experience in quality improvement and patient safety, clinical leadership, and health systems transformation in the United States. A graduate of the University of Santo Tomas Faculty of Medicine and Surgery, she completed her pediatric residency at New York University (NYU Langone Health) and fellowship training in pediatric critical care at the Children’s Hospital Los Angeles, University of Southern California.

Her expertise in healthcare improvement is supported by fellowship training in Quality Improvement Science, Lean Six Sigma Black Belt certification, and a certificate from Cornell University’s Academy for Advancing Healthcare Leadership.

At NYU Langone Health, she pioneered the Key-card Change Program, an innovative approach to engaging patients and families in safety, and led the Performance Improvement Science Academy to strengthen improvement and leadership capabilities across the health system. She also served as Director of Health Systems Science and Integrated Population Health at NYU Grossman Long Island School of Medicine, contributing to its founding curriculum and innovative accelerated medical education program.

A recipient of research and educational grants and author of peer-reviewed publications in quality improvement, patient safety, and medical education, Dr. Quintos-Alagheband has spoken internationally on improvement science, patient engagement, and healthcare leadership. She is passionate about developing future health leaders and advancing safer, more effective, person-centered healthcare through collaboration, innovation, and continuous improvement.